Multiple downloads are not consistent

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ggervasio
Posts: 2
Joined: Fri Aug 17, 2007 10:18 am

Multiple downloads are not consistent

Post by ggervasio »

I'm seeing a strange problem where I'm getting generic descriptions for certain shows, but not on all downloads. Sometimes, the description is correct. For example, this morning, I downloaded the listings for tomorrow (Apr 16) four times. Three times, it had a generic episode for "The Office":

Code: Select all

<program id='SH007261330000'>
<title>The Office</title>
<description>The lives of workers at the Dunder Mifflin paper-supply company.</d
escription>
<showType>Series</showType>
<series>EP00726133</series>
<originalAirDate>2005-03-24</originalAirDate>
</program>
And only once, it had the right listing:

Code: Select all

<program id='EP007261330105'>
<title>The Office</title>
<subtitle>Heavy Competition</subtitle>
<description>Dwight&apos;s devotion to Michael is tested; Andy tries to fulfill 
Jim&apos;s emotional needs.</description>
<showType>Series</showType>
<series>EP00726133</series>
<originalAirDate>2009-04-16</originalAirDate>
</program>
This is for Comcast (95054). I'm using MythTV but the same problem happens using just "wget" to grab the raw XML files.

Addendum: It's not just a generic episode problem -- for example, for the show "Parks and Recreation", the "good" listing has the episode "Canvassing" while the "bad" listing has the episode "Reporter".
rmeden
SD Board Member
Posts: 1738
Joined: Tue Aug 14, 2007 2:31 pm
Location: Cedar Hill, TX
Contact:

Re: Multiple downloads are not consistent

Post by rmeden »

It sounds like the download server are not in Sync. I'll mention it.

Robert
rmeden
SD Board Member
Posts: 1738
Joined: Tue Aug 14, 2007 2:31 pm
Location: Cedar Hill, TX
Contact:

Re: Multiple downloads are not consistent

Post by rmeden »

I got this message from Tribune within the hour...
I wanted to let you know that yes some of our servers got out of sync
with the data. All of the servers are now in sync(we did a full reload
of data on the servers that were out of sync), and your users should now
see the Episode information and not the generic show information for the
shows that were mentioned in the emails. If you or your users are
still seeing any issues on this please let us know and we will research
further. I apologize for the inconvenience.
Hopefully everything is back to normal.
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