Unannounced service outage?

gtb
Posts: 107
Joined: Thu Oct 02, 2014 2:07 pm

Unannounced service outage?

Post by gtb »

I am getting response code 3000 - Server offline for maintenance messages.

peternm22
Posts: 1
Joined: Wed Dec 12, 2018 9:34 pm

Re: Unannounced service outage?

Post by peternm22 »

Seeing the same thing here.

skst
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Re: Unannounced service outage?

Post by skst »

I assume everyone has the same problem. At least I got a real-world test of Typecast's ability to handle the server being offline. (It succeeded, but it needs to delay for an hour, not just a few minutes.) ;)
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rmeden
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Re: Unannounced service outage?

Post by rmeden »

It was announced. A sticky at the top of this very forum as a matter of fact!

Maintenance Notification: 2020-04-19 @ 02:00 UTC

Based on RobertK's comments in the annoucement, it failed and he's currently restoring from backups.

gtb
Posts: 107
Joined: Thu Oct 02, 2014 2:07 pm

Re: Unannounced service outage?

Post by gtb »

rmeden wrote:
Sun Apr 19, 2020 9:39 pm
It was announced. A sticky at the top of this very forum as a matter of fact!

Maintenance Notification: 2020-04-19 @ 02:00 UTC

Based on RobertK's comments in the annoucement, it failed and he's currently restoring from backups.
No, it (the March 18th, not this April 17th one) was not announced. But nice try.

tld
Posts: 5
Joined: Sun Aug 26, 2007 6:52 am

Re: Unannounced service outage?

Post by tld »

Is anyone else still having issues? I see that the announcement says "2020-04-20 @ 04:25. Service restored".

I use the tv_grab_zz_sdjson with MythTV and as of now (10:20 EDT) it's still failing as it has since 4/19 with an unexpected end of file:

Code: Select all

2020-04-20 10:13:20.291601 I  Grabber prefers method: allatonce
2020-04-20 10:13:20.292906 I  XMLTV config file is: /home/mythtv/.mythtv/Antenna.xmltv
2020-04-20 10:13:44.893008 E  FillData: XMLTV grabber returned error code 255
2020-04-20 10:13:45.462863 E  Error in 1:1: unexpected end of file
Tom

knutsondc
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Joined: Thu Jul 06, 2017 8:28 am

Re: Unannounced service outage?

Post by knutsondc »

As of 9:30 a.m., CDT I'm still getting "Error 255" and "unexpected end of file" when trying to update with tv_grab_zz_sdjson. I also tried to configure the grabber to see if that would help and got "Invalid status response" to the GET request repeatedly until the retry limit was exceeded.

Darron

rmeden
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Re: Unannounced service outage?

Post by rmeden »

The automated system check (used for the schedulesdirect home page) is also reporting the service is still down. I'll let RobertK know.

jfreymann
Posts: 1
Joined: Mon Apr 20, 2020 9:09 am

Re: Unannounced service outage?

Post by jfreymann »

Still down as of 11:12 AM CDT. Is there a communication plan to acknowledge this extended outage and estimate an ETA?

The last forum communication from SchedulesDirect says the service is up and other than the web page banner there is no communication regarding the extended outage? Am I looking in the wrong place?

rmeden
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Re: Unannounced service outage?

Post by rmeden »

a little over an hour before your post I confirmed it's still down.

I also added a news item to the SD home page.

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