Unable to get Belgium lineups

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gae082
Posts: 2
Joined: Sat Sep 18, 2021 6:06 pm

Unable to get Belgium lineups

Post by gae082 »

Hi.
Been messing around with SchedulesDirect for a while now and I have some issues regarding Belgium lineups.
No matter what I'm selecting, though using a correct and valid zip code, I always end up with this error

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[ERROR] Invalid lineup requested. Check your COUNTRY / POSTALCODE combination for validity. [SD API Error Code: 2102]
Zip codes tested (and valid) :
5000 (Namur)
6000 (Charleroi)
6001 (Marcinelle)

All 3 lineups available for Belgium ([BEL-0000001-CUSTOM] [BEL-0000002-CUSTOM] [BEL-0000003-CUSTOM]) has been tested and same error ensues

Am I doing something wrong ? It worked for all other countries I needed (Canada / Switzerland / France), Belgium seems to be the only one that doesn't work.

More info:
- Using Guide2go from https://hub.docker.com/r/alturismo/xteve_guide2go

Thanks
garyan2
Posts: 6
Joined: Sat Jan 28, 2017 10:54 pm

Re: Unable to get Belgium lineups

Post by garyan2 »

There's only 1 valid postal code for Belgium. Try 'BE' and the 3 custom lineups should be available, though I don't know how g2g handles it in their software.
gae082
Posts: 2
Joined: Sat Sep 18, 2021 6:06 pm

Re: Unable to get Belgium lineups

Post by gae082 »

garyan2 wrote:
Sun Sep 19, 2021 1:03 pm
There's only 1 valid postal code for Belgium. Try 'BE' and the 3 custom lineups should be available, though I don't know how g2g handles it in their software.
Tried using 'BE', 'BEL' and still doesn't work for me unfortunately
garyan2
Posts: 6
Joined: Sat Jan 28, 2017 10:54 pm

Re: Unable to get Belgium lineups

Post by garyan2 »

Sorry. I just checked on epg123 and I get the same error when trying to add it by country.

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[9/22/2021 7:16:32 PM] [ INFO] Successfully retrieved the headends for BEL and postal code BE.
[9/22/2021 7:16:37 PM] [ INFO] Successfully retrieved the channels in lineup BEL-0000003-CUSTOM for preview.
[9/22/2021 7:16:48 PM] [ INFO] SD API WebException Thrown. Message: The remote server returned an error: (400) Bad Request. , Status: ProtocolError
[9/22/2021 7:16:48 PM] [ INFO] SD responded with error code: 2102 , message: Invalid lineup requested. Check your COUNTRY / POSTALCODE combination for validity. , serverID: 20141201.web.1 , datetime: 2021-09-23T02:16:49Z
[9/22/2021 7:16:48 PM] [ INFO] SD API WebException Thrown. Message: The remote server returned an error: (400) Bad Request. , Status: ProtocolError
[9/22/2021 7:16:48 PM] [ INFO] SD responded with error code: 2102 , message: Invalid lineup requested. Check your COUNTRY / POSTALCODE combination for validity. , serverID: 20141201.web.1 , datetime: 2021-09-23T02:16:50Z
[9/22/2021 7:16:48 PM] [ INFO] Failed to complete request. Exiting
[9/22/2021 7:16:48 PM] [ERROR] Failed to get a response from Schedules Direct when trying to add lineup BEL-0000003-CUSTOM.
The API says there is only 1 postal code which is "BE".

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{"fullName":"Belgium","shortName":"BEL","postalCodeExample":"BE","postalCode":"\/BE\/","onePostalCode":true}
The API wouldn't let me add the lineup manually either, so either I am geographically locked out from adding the lineup or something else is going on with the API. Something SD is going to have to correct.
rmeden
SD Board Member
Posts: 1613
Joined: Tue Aug 14, 2007 2:31 pm
Location: Cedar Hill, TX
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Re: Unable to get Belgium lineups

Post by rmeden »

So far no reply from RobertK.. you may want to submit a lineup support request on our website.
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