SD API Error Code: 6000

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dazedcrazy
Posts: 6
Joined: Sun Dec 17, 2017 12:19 pm

SD API Error Code: 6000

Post by dazedcrazy »

Get lots of these error codes today.

Image
mihcox
Posts: 3
Joined: Mon Aug 02, 2021 10:34 pm

Re: SD API Error Code: 6000

Post by mihcox »

seeing the same here using guide2go docker container
rkulagow
SD Staff
Posts: 947
Joined: Tue Aug 14, 2007 3:15 pm

Re: SD API Error Code: 6000

Post by rkulagow »

Is the code sending 14 characters and the log is truncated, or is the code only sending 10 characters?
dazedcrazy
Posts: 6
Joined: Sun Dec 17, 2017 12:19 pm

Re: SD API Error Code: 6000

Post by dazedcrazy »

rkulagow wrote:
Tue Aug 03, 2021 11:44 am
Is the code sending 14 characters and the log is truncated, or is the code only sending 10 characters?
Just 10 characters. I am using this https://github.com/mar-mei/guide2go
mihcox
Posts: 3
Joined: Mon Aug 02, 2021 10:34 pm

Re: SD API Error Code: 6000

Post by mihcox »

dazedcrazy wrote:
Tue Aug 03, 2021 12:08 pm
rkulagow wrote:
Tue Aug 03, 2021 11:44 am
Is the code sending 14 characters and the log is truncated, or is the code only sending 10 characters?
Just 10 characters. I am using this https://github.com/mar-mei/guide2go
Same use case for me.
dazedcrazy
Posts: 6
Joined: Sun Dec 17, 2017 12:19 pm

Re: SD API Error Code: 6000

Post by dazedcrazy »

So is this a problem and something I should look out for or can the errors be ignored?
rkulagow
SD Staff
Posts: 947
Joined: Tue Aug 14, 2007 3:15 pm

Re: SD API Error Code: 6000

Post by rkulagow »

I am still looking into the code. If your application requests a 14 character programID, are you still having the same issue?
rkulagow
SD Staff
Posts: 947
Joined: Tue Aug 14, 2007 3:15 pm

Re: SD API Error Code: 6000

Post by rkulagow »

If this is still actively happening, please open a lineup support ticket on the Schedules Direct website. I will need text logs in the ticket, so that I can trace what's happening.
dazedcrazy
Posts: 6
Joined: Sun Dec 17, 2017 12:19 pm

Re: SD API Error Code: 6000

Post by dazedcrazy »

rkulagow wrote:
Sat Aug 07, 2021 11:01 am
If this is still actively happening, please open a lineup support ticket on the Schedules Direct website. I will need text logs in the ticket, so that I can trace what's happening.
How long does it take for a reply? I sent a message on the site a lil over 2 weeks ago
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