Search found 4 matches

by rickgillyon
Thu Jan 30, 2020 2:52 am
Forum: Support
Topic: Lineup Support via Ticket
Replies: 0
Views: 137

Lineup Support via Ticket

Are lineup support tickets still being processed? For my last two (19106 and 19092) I've had automated responses but no follow-up.
by rickgillyon
Tue Jan 02, 2018 10:43 am
Forum: SD-JSON service
Topic: Lineup identifiers in GBR are changing on 2017-12-15
Replies: 45
Views: 80931

Re: Lineup identifiers in GBR are changing on 2017-12-15

Mimir wrote:
you need to raise a ticket
Yeah cos' that works. Not.
It has for me.
by rickgillyon
Tue Jan 02, 2018 9:17 am
Forum: SD-JSON service
Topic: Lineup identifiers in GBR are changing on 2017-12-15
Replies: 45
Views: 80931

Re: Lineup identifiers in GBR are changing on 2017-12-15

JohnLBergqvist wrote:This is ridiculous. There are quite clearly a litany of errors with the lineups (missing lineups entirely, key channels missing from lineups), yet SD support have gone dark.
I don't think they generally provide support in the forums, as they said in this thread, you need to raise a ticket.