Search found 6 matches

by rickgillyon
Sat Jun 06, 2020 7:54 am
Forum: Support
Topic: The remote server returned an error: (500) Internal Server Error
Replies: 2
Views: 452

Re: The remote server returned an error: (500) Internal Server Error

They've restarted some services, should be working now.
by rickgillyon
Sat Jun 06, 2020 5:50 am
Forum: Support
Topic: The remote server returned an error: (500) Internal Server Error
Replies: 2
Views: 452

The remote server returned an error: (500) Internal Server Error

I've tried 3 different clients to download xml this morning, and all of them are getting errors from SD, such as: [06/06/2020 13:44:26] [ INFO] SD API WebException Thrown. Message: The remote server returned an error: (500) Internal Server Error. , Status: ProtocolError If I grab only one channel, n...
by rickgillyon
Thu Jan 30, 2020 2:52 am
Forum: Support
Topic: Lineup Support via Ticket
Replies: 1
Views: 1106

Lineup Support via Ticket

Are lineup support tickets still being processed? For my last two (19106 and 19092) I've had automated responses but no follow-up.
by rickgillyon
Tue Jan 02, 2018 10:43 am
Forum: SD-JSON service
Topic: Lineup identifiers in GBR are changing on 2017-12-15
Replies: 45
Views: 90944

Re: Lineup identifiers in GBR are changing on 2017-12-15

Mimir wrote:
you need to raise a ticket
Yeah cos' that works. Not.
It has for me.
by rickgillyon
Tue Jan 02, 2018 9:17 am
Forum: SD-JSON service
Topic: Lineup identifiers in GBR are changing on 2017-12-15
Replies: 45
Views: 90944

Re: Lineup identifiers in GBR are changing on 2017-12-15

JohnLBergqvist wrote:This is ridiculous. There are quite clearly a litany of errors with the lineups (missing lineups entirely, key channels missing from lineups), yet SD support have gone dark.
I don't think they generally provide support in the forums, as they said in this thread, you need to raise a ticket.