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Sweeping Channel Changes Pending

PostPosted: Fri Mar 17, 2017 7:42 am
by jamoody
Comcast has announced a complete shuffle of the channel numbers in my area starting 4/12 (ESPN 1605->1205, etc). Nearly every channel will be effected. Do I need to make anyone in SchedulesDirect aware of the pending changes for pre-planning or are the changes going to be automatic and seamless from SD perspective?

Re: Sweeping Channel Changes Pending

PostPosted: Fri Mar 17, 2017 9:38 am
by rkulagow
That's known as the Comcast Master Channel Lineup changes - you can google it.

The published date and then the actual transition date aren't always in sync. If on "transition day" we still have the old lineup, then please open a ticket at the Schedules Direct website -> Lineup Issue and let us know one or two of the delta updates and we can see if Comcast provided the new lineup to our upstream.

Re: Sweeping Channel Changes Pending

PostPosted: Fri Mar 17, 2017 10:31 am
by rmeden
Only thing I would add to RobertK's response is while our data (I know SD-DD does, I assume SD-JSON does as well) has start/stop dates for channel lineups, most applications don't actually look at those fields, so it can cause some confusion.

Re: Sweeping Channel Changes Pending

PostPosted: Mon Mar 20, 2017 6:51 am
by jamoody
Thanks.