why fewer subscribers? and the future

rmeden
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Location: Cedar Hill, TX
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Re: why fewer subscribers? and the future

Post by rmeden » Sun Oct 07, 2012 7:34 am

Sorry for the long approval delay, I didn't see the post in the queue.

I doubt there ever was a problem with the SD service and assume you have your MythTV issue resolved.

Robert

rkulagow
SD Staff
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Joined: Tue Aug 14, 2007 3:15 pm

Re: why fewer subscribers? and the future

Post by rkulagow » Fri Oct 12, 2012 9:12 pm

Before blaming Schedules Direct, you should make sure that it's not a problem with your application.

We have instructions at viewtopic.php?f=6&t=295 that will allow you to confirm whether the lack of data is with the information on the server, or if your application isn't downloading the data.

The instructions for the "tv_grab_na_dd" / xmltv method will allow you to download a full two weeks of data using something other than whatever your normal application is doing.

If the tv_grab_na_dd method only gives you 2 days of data, it's our problem, and you should open a ticket at www.schedulesdirect.org so that we can begin troubleshooting.

If tv_grab_na_dd gives you 13 days of data, then it's your application.

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