Get Help using the Schedules Direct service. NOTE: application issues are probably better resolved via the application's support methods. If you post here, at least include your application name!
If your application seems to have cached a stale lineup and isn't reflecting channel updates:
Find a file called provider.ini in PTVB program files. Remove this file and another called provider1.xml
Open PTVB again and it will ask you to reselect your service provider.
This should force it to re-download the lineup.
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