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Getting artwork error 5001

Posted: Fri Jun 16, 2017 10:49 am
by jboisjo
Hi guys!

I'm trying to get artworks from programID and often im getting this return...

"programID": "EP02585532055",
"data": {
"response": "IMAGE_QUEUED",
"code": 5001,
"serverID": "20141201.web.1",
"message": "Image queued for generation. Try again. If error persists post message to viewforum.php?f=6 ",
"datetime": "2017-06-16T17:12:03Z"

How long does it take before the image is ready?

I did the request 24h ago...

Thank you very much

Re: Getting artwork error 5001

Posted: Thu Jun 22, 2017 12:17 am
by rkulagow
I need to check that particular image. Please open a ticket at the Schedules Direct website in the Lineup Issue section so that I get additional metadata.