Here's the text of the email I'm about to send:
Greetings SD Member!
Your schedules direct account has been identified as making more than 50 data download requests a day against the SDDD service. (many members over 200!)
Please check your system(s). The data is only updated once a day, so there is no point in downloading more than that.
I realize some applications only download one day per request but 13 days times x boxes... 50 is still a pretty high threshold.
A snapshot of your download logs is available at http://www.schedulesdirect.org/getddlog
For the best time to download data, you should use an auto-scheduling feature of your application. If your application doesn't support it, you can get a suggested time at http://www.schedulesdirect.org/getack
If you have any questions let me know.. I don't want to block valid use of the service, but we also want to control server load (and costs).
I've created a forum post to discuss: viewtopic.php?f=5&t=2682
Before I send it out, what do you guys think? Am I being reasonable? I think I could have handled the load balancing email better, so I'm trying it this way.