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JSON service maintenance; 2016-11-15 @ 20:00Z

Posted: Mon Nov 14, 2016 12:24 pm
by rkulagow
That will be 2016-11-15 @ 2P CST

The maintenance should take approximately 2h. Clients will receive a 3000 response from the service.

Re: JSON service maintenance; 2016-11-15 @ 20:00Z

Posted: Tue Nov 15, 2016 1:18 pm
by rkulagow
Update:

2016-11-15 @ 20:18Z. Maintenance has started.

Re: JSON service maintenance; 2016-11-15 @ 20:00Z

Posted: Tue Nov 15, 2016 3:14 pm
by rkulagow
2016-11-15 @ 22:00Z.

Maintenance still running.

Re: JSON service maintenance; 2016-11-15 @ 20:00Z

Posted: Tue Nov 15, 2016 7:22 pm
by rkulagow
Maintenance is complete.

Re: JSON service maintenance; 2016-11-15 @ 20:00Z

Posted: Tue Nov 15, 2016 7:45 pm
by rkulagow
The maintenance window exceeded the expected duration because a filesystem ran out of space during a restore. The issue was resolved and the maintenance continued until complete, but identification of the root cause caused the outage to exceed the expected window.

Re: JSON service maintenance; 2016-11-15 @ 20:00Z

Posted: Tue Nov 15, 2016 7:54 pm
by gtb
rkulagow wrote:The maintenance window exceeded the expected duration because a filesystem ran out of space during a restore. The issue was resolved and the maintenance continued until complete, but identification of the root cause caused the outage to exceed the expected window.
"Stuff" happens. Thanks for the update and the analysis.